Refund policy

🔄 Return Eligibility

Returns and exchanges are accepted within 24 hours of delivery. Products must be unused, unwashed, and in original condition with all tags intact. Innerwear and accessories (if applicable) are non-returnable.

📅 Return Timeframe

Return requests must be raised within 24 hours of receiving the product. Requests made after this timeframe will not be accepted.

❌ Non-Returnable Items

Innerwear, accessories, and items purchased during sales or promotional offers are not eligible for return or refund unless received damaged, defective, or incorrect.

📦 Return Process

To initiate a return or exchange, please contact customer support with your order details and reason for return. Our team will guide you through the next steps.

💳 Refund Process

Once the returned product is received and inspected, refunds will be processed within 5–7 working days to the original payment method.

🚚 Return Shipping

Return shipping costs will be borne by the customer unless the product received is damaged, defective, or incorrect.

⚠️ Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery along with clear images for quick resolution.

❌ Order Cancellation

Orders can be cancelled only before dispatch. Once an order has been shipped, cancellation is not possible.

💳 Payment Policy

We support secure online payment methods. Cash on Delivery (COD) is available for selected locations only.

📞 Contact Information

For any return, refund, cancellation, or payment-related queries, please contact our customer support team.